Refund policy

At Natural Health Food Center, we strive to ensure your satisfaction with every purchase. If you are not completely satisfied with your product, we offer a refund within 30 days of purchase, subject to the following conditions:

1. Eligibility for Refund: To be eligible for a refund, the product must be returned undamaged and in its original packaging. We reserve the right to refuse refunds for products that do not meet these criteria.
2. Time Frame: Refund requests must be made within 30 days of the original purchase date. After 30 days, we are unable to offer refunds or exchanges.
3. Consultation with a Doctor: Natural Health Food Center cannot be held responsible for any side effects experienced by individuals using our products. We strongly recommend consulting with a qualified medical professional before applying any product, especially if you have pre-existing medical conditions or are taking medications.
4. Refund Process: To initiate a refund, please contact our customer support team at info@naturalhealthfoodcenter.com or +1 718 2357 573. Provide your order number and details of the product you wish to return. Once your return is approved, instructions for returning the product will be provided.
5. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part. We recommend using a trackable shipping method to ensure the safe return of the product.
6. Refund Processing Time: Once we receive your returned product, it will be inspected to ensure it meets our return criteria. If approved, your refund will be processed within 7-10 business days. Refunds will be issued to the original method of payment used for the purchase.
7. Contact Information: For any questions or concerns regarding our refund policy, please contact us at info@naturalhealthfoodcenter.com or +1 718 2357 573. Our customer support team is available to assist you.

Thank you for choosing Natural Health Food Center. We appreciate your business and strive to provide the highest level of service to our customers.